Messages and enquiries.
Public contact addresses start unverified. Both project and general enquiries can receive a tracked direct reply after their exact submitted address is confirmed. A tracked information request uses its separate reviewed response path. Changing status does not send an email. Contractor replies stay in the signed-in conversation; new contractor messages generate reference-only Owner alerts.
Review direct enquiry reply exceptions
Review enquiry confirmation issues
Escalate requests to access, correct, or delete account information to an Owner. A public email or form is not proof of account ownership. Keep the item open until identity, scope, retained records, and the response have been reviewed. Only a confirmed linked-contractor access request has a separately reviewed partial in-app response and closure path; exhaustive fulfillment and deletion remain unavailable.
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