Privacy notice.

Contractor network eligibility

At contractor registration, sign-in, and signed-in account use, we send the IP address supplied by our trusted web server to IP Info and VikiTron. Their network-type, hosting, proxy, and Tor classifications determine whether the connection is eligible. We allow addresses classified as residential or cellular when the second lookup does not report hosting, proxy, or Tor use. For a narrowly reviewed consumer ISP range that the first lookup labels business, we also send the IP to ipconfig.is and require both risk checks to show no hosting, VPN, or Tor indicators. An unavailable or unclear result pauses access until the check succeeds. We cache an allow or deny result in application memory for up to 15 minutes; these classification results are not added to your stored IP history. IP databases can be wrong and do not prove where a person lives. If your home or mobile connection is blocked, contact support.

Information used for accounts

Registration stores your supplied name, contact email, country, accepted notice versions, your confirmation that you are at least 18 and the version of that statement, and a salted password verifier for the password you choose at signup. The age confirmation is a self-declaration; we do not collect a date of birth or identity document for signup. Account access uses session and browser-security cookies; operation also stores session and security records, and any recovery information you submit. Authorized staff can access information needed for their assigned work.

Your contact email is not confirmed by registering. If a confirmation link is requested, MicroGig sends a single-use, 24-hour link through Resend. Resend receives the recipient address and confirmation message, including the link, to process delivery. We store a protected record of the link and, after confirmation, the time the address was confirmed. Using the link asks you to set a new password, ends existing sessions, and does not itself sign you in or verify real-world identity. Older incomplete registrations made under a confirmation-required process may be replaced by a new signup for the same address after 30 days. A current password-complete account is not treated as incomplete solely because its contact email remains unverified. Security audit records without the email address may remain.

Contractor workspace

If you save a contractor profile, we store your general area, time zone, preferred weekly hours, work interests, self-declared work languages, typical availability windows, and update preferences, along with changes to your display name and country. The workspace records the time of an update and an audit event. These details are editable and do not verify your identity, location, or language ability. Update preferences are saved, but automated update emails are not currently sent.

IP history and city job claims

When a contractor registers, signs in, or attempts to claim a city job, we record the IP address supplied by our trusted web server with the account, event type, and time. For a claim attempt we also record the job reference. We send that IP address to ipdata.co for an estimated city, region, country, and network or ISP organization. We store the returned values, or that the lookup was unavailable. Authorized account operations staff can search this history by contractor, address, or network. IP location may be wrong and does not prove residence; if a job claim cannot be matched, the claim is denied. A successful claim also records whether the city or region matched, the exact job description and USDC award, notice versions, and claim and expiry times. If you submit work, we store your result text and submission time for staff review. Do not put passwords, identity documents, payment credentials, or unrelated personal details in a result. Submitting does not execute a payout.

USDC payout requests

If you verify a Base wallet and queue a payout request, we record the wallet address and proof of control, the request time, the approved reward count and amount, and a fingerprint of the selected reward records. Authorized Owners can review this information. Queueing a request does not send your address or request to NOWPayments or move funds. Before a transfer, MicroGig checks the current rewards, wallet and provider availability; provider payout records and signed callback results are retained for reconciliation.

Historical direct jobs

For a previously accepted direct catalog job, we retain the accepted terms, selected result fields and references, the submitted result, reward events, and any staff quality decision. Those records remain available for account support and information requests; they are separate from current city jobs.

Optional staff identity review

A signed-in contractor may request a separate staff identity review, but it is not a prerequisite for a direct posted job. Staff arrange a live check through the signed-in support conversation. During that check, staff may view a photo identity document and current-country evidence to confirm account control, the live person, adult status, and country. The app records the request, the named staff reviewer, each check's result, the verified country, decision, reason code if returned or revoked, and review and expiry times. It does not store an image, document number, date of birth, address, or citizenship from the check. Do not send identity documents through support or ordinary email. The first approval expires after one year and may be revoked sooner. A staff approval alone does not execute a payout.

Messages and announcements

A public enquiry stores the name, email address, subject, and message you submit, separately from contractor accounts. A public enquiry address starts unconfirmed and may later be confirmed through a one-use link; that confirmation proves control of the address for that enquiry only. Authorized staff can review the enquiry and its address-confirmation status and update its status. For a confirmed ordinary enquiry, staff can send a tracked plain-text reply through Resend to that exact address. Resend receives the recipient address and the full staff reply body, and we record the named staff author, reply content, provider attempt and outcome. Provider acceptance does not prove delivery or create a paid assignment. A tracked information request uses its separate reviewed response path. A contractor support conversation stores its subject, messages, account reference, authors, timestamps, and status so the contractor and authorized staff can continue it. Staff can publish announcements inside contractor workspaces. Contact and support writes create audit records. Owner staff receive reference-only email alerts for public enquiries and new contractor support messages; those alerts contain no submitted message text. You can separately choose to receive email alerts for ordinary staff replies in your support conversations. This choice starts off, requires a confirmed account email, and can be turned off in your support workspace. Turning it off stops future queued emails, though a provider request already in progress may finish. For optional contractor support alerts, Resend receives your account email, a support link, and ticket and message references, but no conversation subject or body. We record your choice, the notice version, delivery attempts and provider results. At most one new reply email is queued per account per 15 minutes; additional replies remain available in your workspace. Tracked information-request replies use their separate reviewed delivery path and do not trigger this alert. Do not include passwords, identity documents, payment details, or other sensitive information in messages.

Assignment interruptions

If an accepted assignment loses source rights, MicroGig records the interruption, an Owner-reviewed stop-work instruction, and an operational email attempt for your verified contractor account. The instruction remains visible in your private assignment workspace even if email is unavailable. Resend receives your confirmed account address, the assignment reference, and the fixed stop-work instruction to process the email. We record an address digest, an exact notice digest, the attempt and provider outcome; provider acceptance does not prove that you received or read the message. This operational instruction does not depend on your optional support-reply email preference. An unknown or rejected email outcome requires staff investigation and is not silently retried. The notice itself does not decide compensation or authorize work or payment.

Campaign links

If you arrive through a tagged link, this site can save its source, medium, campaign, and content labels in a first-party cookie for up to 30 days. Those labels are attached to a contractor account if you register, and the cookie is then cleared. We do not use the campaign cookie to authenticate you. Avoid putting personal information in campaign tags.

Security and recovery

MicroGig does not store your plaintext password. Do not place passwords, identity documents, or other sensitive records in recovery messages; describe how staff can check an established contact channel or account-specific proof instead.

Retention and safeguards

Incomplete registrations created under a confirmation-required process may be replaced after 30 days. Current password-complete accounts remain active even if their contact email has not been confirmed. Expired sessions and one-use links stop working and are subject to housekeeping. Resolved ordinary support conversations and public enquiries require staff classification, related-mailbox review, and hold checks before removal. Security, recovery, dispute, request, and audit records may be kept longer for review. Protected local database backups have a rolling retention limit; a backup may retain a record after it leaves the live database. We review access and deletion requests individually and do not promise instant removal from every system.

Questions about your information

You can ask to access, correct, or delete information by emailing [email protected] or using the contact form. If you are signed in as a contractor, you can use workspace support to link the request to your account. A public message or email address alone does not prove account ownership. For any public enquiry, MicroGig may send a one-use, 24-hour address-control link through Resend to the address submitted with that enquiry. Resend receives the address and link; the app stores a hash of the link, provider attempt status, and confirmation time if redeemed. This proves control of that address only, not identity or assignment approval. For a tracked public or mailbox information request, staff may separately send a one-use, 24-hour link through Resend to the contact address recorded from the original request. Resend receives that address and link to process delivery. The app stores a hash of the active link and, if used, the confirmation time and method. Using the link confirms control of that address only; staff must still review authority over the requested records before disclosing or changing them. Staff may also need to verify a request through an established account channel. Please do not send passwords, identity documents, or payment details with a request. There is no instant account deletion or download; staff review each request and explain the outcome.